Products
Psyche offers at the customer's option, an application specialist to be available for on-site support during parallel and/or live.
Comprehensive Training
Psyche Systems' software is designed to adapt to a laboratory's existing processes and procedures not vice versa as is the case with other software products. The customer-guided product development process also institutes best practices in the software design to constantly advance the technology and promote greater efficiencies and improvements in laboratory service across the customer base. As with any new software application, training is imperative to ensure that the system functions optimally for all who use it. Psyche Systems has developed a training curriculum specifically designed to address an organization's individual needs that comprises four key areas: preparation and materials, indepth onsite sessions, the post-training period, and post-live application support.
Additional training for new users and/or specialized or advanced application functions and modules is also available and includes areas such as database structure, management reports, and patient archival.