Products
Rapid Implementation
Psyche Systems understands that sometimes, particularly in a tight economy, gaining budget approval for an IT project can be an arduous process. Therefore, once funds are allocated to the deployment of a laboratory information system, Psyche Systems works closely with its counterparts within the hospital or laboratory to ensure a smooth implementation process. To help hospitals and laboratories facilitate a rapid implementation schedule, Psyche assigns each customer a dedicated implementation team comprised of system engineers, application specialists, programmers and technical support personnel, as well as an account manager who carefully orchestrates the entire implementation process and acts as the primary liaison to the site for the duration of the relationship – which has spanned two decades now for some clients.
From the moment a contract is signed, a carefully orchestrated implementation schedule is executed on, from an initial pre-installation conference call to physical equipment placement and cabling requirements through on-site training and data conversions. Each customer receives a Standard Implementation Plan, which typically includes the recommended timing for each of the steps in the implementation process. The account manager works closely with the client contact(s) to determine what makes the most sense for each particular organization to ensure that both the site's and users' needs are adequately met.